Your privacy is important to us. This page explains what personal information 1002 collects when you use our platform, how we use it, and what rights you have as a player based in the Philippines. Please read this carefully alongside our Terms and Conditions.
When you register on 1002, we collect the personal details you provide during sign-up, including your name, date of birth, email address, and contact number. Wealso collect information you provide during identity verification, such as a copy of a valid government-issued ID, as required under Philippine regulations for licensed online gaming platforms. When you use the platform, we automatically collect technical data such as your IP address, browser type, device model, and session activity logs. Payment-related information — including transaction references and e-wallet or bank account details used for deposits and withdrawals — is collected and stored securely in accordance with applicable financial regulations. We may also collect communications you send to our support team, including any documents or screenshots you attach. All data collected is used solely to operate your account, process transactions, verify your identity, and ensure the integrity and security of the platform.
The personal data we hold is used primarily to create and manage your 1002 account, process deposits and withdrawals in Philippine pesos, and verify that you meet the minimum age and eligibility requirements for participation on the platform. We use your contact details to send important account notifications, including transaction confirmations, security alerts, and updates to our Terms or this Privacy Policy. With your consent, we may also send you promotional communications about bonuses, new features, or relevant offers — you can opt out of these at any time by contacting our support team or updating your communication preferences in your account settings. Technical data such as IP address and device information is used for fraud prevention, security monitoring, and to ensure our platform remains stable and accessible across mobile and desktop. We do not use your personal data to make fully automated decisions that significantly affect you without human oversight, and we do not sell, rent, or trade your personal information to any third party for their own marketing purposes.
1002 does not sell your personal information to third parties. However, to operate our platform effectively and comply with legal obligations in the Philippines, we may share certain data with trusted service providers who act on our behalf. These include payment processing partners who handle deposit and withdrawal transactions, identity verification service providers who assist with KYC (Know Your Customer) requirements, and technology infrastructure providers who support platform hosting and security. All third-party service providers are required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose personal information when required to do so by applicable Philippine law, court order, or a request from a competent regulatory authority. In the event that 1002 undergoes a business restructuring or change of ownership, player data may form part of the transferred assets, and affected players will be notified in advance where required by law.
As a player based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of it at any time. You may also request corrections to any inaccurate or outdated information on your account, and we will act on such requests promptly. Where personal data is no longer necessary for the purposes for which it was collected, and where no legal obligation requires us to retain it, you may request that it be deleted. You have the right to withdraw consent for any data processing activities that are based on your consent, such as receiving promotional communications, without affecting the lawfulness of processing that occurred before withdrawal. If you believe that your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines. To exercise any of these rights, please contact our support team — full details are available on the FAQ page.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations under Philippine law. Transaction records, identity documents, and account history may be retained for a minimum period required by applicable financial regulations, even after an account is closed. All data is stored on secure servers with access controls, encryption, and monitoring in place to protect against unauthorised access, loss, or disclosure. While we implement industry-standard security measures, no digital platform can guarantee absolute security — if you suspect any unauthorised access to your account, please contact our support team immediately and change your password. In the event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable Philippine data protection requirements. We regularly review our data retention and security practices to ensure they remain appropriate and up to date.
Quick answers to what Philippine players ask most about their data on 1002.
No. 1002 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Data is only shared with trusted service providers who help us operate the platform — such as payment processors and identity verification partners — and only for that specific purpose. Any third party we work with is contractually required to protect your data and use it only as instructed by us.
Yes. You have the right to request access to the personal data we hold about your account, and to ask for corrections or deletion where applicable. To submit a data access or deletion request, please contact our support team — details are available on the FAQ page. Note that certain data may need to be retained to comply with legal and regulatory requirements, even after your account is closed, and we will explain this clearly if it applies to your request.
You can opt out of promotional communications at any time. The simplest way is to contact our support team and request to be removed from marketing emails — your request will be actioned promptly. Opting out of promotional messages will not affect important account notifications such as transaction confirmations, security alerts, or updates to our Terms and Privacy Policy, which we are required to send as part of operating your account.
Yes. All payment-related data, including transaction references and account details used for deposits and withdrawals in Philippine pesos, is handled securely. We work with established payment service providers who use encryption and industry-standard security protocols. 1002 does not store full card numbers or full banking credentials on our own servers. If you ever notice a transaction you did not authorise, contact our support team immediately and we will investigate as a matter of priority.
Your data is in safe hands at 1002. If you have further questions about how we handle your information, visit our FAQ page or create your account today and enjoy the full 1002 experience built for players across the Philippines.